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Home Privacy Policy
Your privacy matters

Privacy
Policy.

We want you to feel comfortable exploring with Gidi Tour. This policy explains what information we collect, why we collect it and how we use it when you visit or use our website and services.

Last updated: 21 September 2026

1. Information we collect

Depending on how you use Gidi Tour, we may collect information such as your name, email address, phone number, billing or booking details, travel preferences and other information you choose to provide.

When you browse our website, we may also receive technical information such as your IP address, browser type, device information, pages visited and approximate usage information. Some of this information may be collected through cookies and similar technologies.

2. How we use your information

We use personal information where necessary to provide the services you request and to operate Gidi Tour. This may include processing bookings and payments, communicating with you about your trip, responding to enquiries, providing customer support and sending service-related updates.

Where permitted by law, we may also use information to understand how visitors use our website, improve our experiences, prevent fraud or misuse, maintain website security and develop our products and services.

3. Who we share information with

We do not sell your personal information. We may share relevant information with trusted service providers where this is necessary to operate Gidi Tour, such as payment processors, booking and technology providers, email providers, accommodation or activity partners and professional advisers.

We only share information that is reasonably necessary for the relevant service or purpose. Some providers may process information outside the UK or your country of residence. Where applicable, we take appropriate steps to ensure personal information is handled in accordance with applicable data protection requirements.

4. Cookies & analytics

Our website may use cookies and similar technologies to make the website work, remember preferences, understand website usage and improve your experience.

Some cookies are necessary for the website to function. Other cookies, such as certain analytics or marketing cookies, may require your consent depending on their purpose and the applicable law. You can learn more about the cookies we use on our Cookie Policy.

5. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements and comply with legal obligations.

6. Your rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion or restriction of processing, and in certain circumstances the right to object to processing or request data portability.

You can also withdraw consent where processing is based on consent. Withdrawing consent does not affect processing that took place before withdrawal.

7. Children

Our website and services are not intended to knowingly collect personal information from children without appropriate involvement or permission from a parent or guardian where required by law.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

9. Contact us

If you have a question about this Privacy Policy or how we handle your information, please contact Gidi Tour Ltd.

Gidi Tour Ltd
95 Fenham Road
London SE15 1AE
England

support@giditour.com