Terms &
Conditions.

1. About Gidi Tour

Gidi Tour Ltd provides travel experiences, tours and related travel services across selected destinations. When you make a booking with us, you agree to these Terms & Conditions together with any specific terms shown for your chosen experience.

2. Making a booking

A booking request is subject to availability. Your booking becomes confirmed when we accept it and, where applicable, receive the required payment. Your confirmation will contain the important details of your experience.

You are responsible for checking the booking information, including dates, times, traveler details, meeting or pickup arrangements and any special requirements.

3. Prices and payment

Prices are shown on the relevant booking or experience page. The price applicable to your booking is the price confirmed at the time of booking, unless an obvious pricing error has occurred.

Payment may be processed through third-party payment providers. We do not normally receive or store your full payment-card details.

4. Changes to an experience

Travel conditions, weather, local events, transport issues, venue availability or other circumstances may occasionally require us to change part of an itinerary. Where a change is necessary, we will make reasonable efforts to provide an appropriate alternative or communicate the available options.

5. Guest responsibilities

Guests must provide accurate information and arrive at the agreed meeting or pickup location on time. Guests are expected to follow reasonable instructions from guides and behave respectfully towards other guests, staff, local communities and property.

You are responsible for ensuring that you have any documents, visas, permissions, insurance or other requirements needed for your journey.

6. Health, accessibility and special requirements

Please tell us about relevant accessibility requirements, dietary requirements, mobility limitations or other needs before booking where possible. Not every experience is suitable for every guest, and certain activities may have specific requirements.

7. Travel insurance

We recommend that travelers consider appropriate travel insurance for their circumstances, including cover for cancellation, medical expenses, baggage and other relevant risks.

8. Cancellation and refunds

Cancellation and refund arrangements depend on the experience and booking terms that apply to your reservation. Please review our Cancellation & Refund Policy before booking.

9. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful. Subject to applicable law, we are not responsible for losses that could not reasonably have been anticipated or for matters outside our reasonable control.

10. Website use

You must not misuse our website, attempt to gain unauthorized access, interfere with its operation or use it for fraudulent or unlawful purposes.

11. Changes to these terms

We may update these terms when our services or legal requirements change. The version applicable to your booking will be the version provided or made available when you book, subject to any changes required by law.